Contact Us

If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.

As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.

Sales & Deliveries Enquiries

Our hours of contact are: Australian time 9am-3pm Mondays – Fridays
The current day and time in Australia is:

If calling from the US: Phone + (1) 424 644 6773

If calling from Australia: Phone +(61) 02 9567 8333

Fax + (61) 2 9567 0999

General Inquiries
Fax + (61) 2 9567 0999

Trade Inquiries
Click Here

Returns Inquiries
Please email to be issued a Return Authorization Number prior to sending any returns.
Fax + (61) 2 9567 0999

Medical Information
Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.

Mailing Address
MediWise Pty Ltd
PO Box 197
South Hurstville, NSW
2221 Australia

Head Office
ABN 14 088 815 178
MediWise Pty Ltd
307-B Princes Hwy
Carlton, NSW 2218

*Please note that we do not accept any payments or pick-ups from our head office location as this location is only for administration.

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I’ve had knee problems for 3 decades and have had 4 surgeries due to an ACL Tear and numerous Meniscus tears.  Due to these problems, I’ve had a chronic problem with a Baker’s Cist in back of my knee.  I’ve been living with the Baker’s Cyst for years and the swelling that this Cyst caused […]

- William M, California, United States

I hurt my knee quite severely when out bushwalking in the Mt Mitchell National Park a distance of approximately 5.0 kilometres up total distance almost 11k. I hadn’t been doing much strenuous walking and on the way down I got a nasty pain in my knee. My doctor told me I had a Bakers Cyst […]

- Gabrielle W, QLD, Australia

We have purchased your patches for application on my husband’s knee.  It certainly drained some fluid from his knees, giving some relief after one application.

- Sharon B, Alberta, Canada

Hello Toky, 4 more patches to go, and I can report great improvement!  I can bend the knee, the lump in the back is so much smaller, (by half?) I think.  Not even thinking of a drain needle and cortisone shot at this point.  Your explanations are a little hard for me to follow medically, […]

- Judy, North Carolina, United States

I had a sac of fluid to the upper-right of my knee. Quite large. Initially I had pulled my calf muscle and without realizing the extent of the pull, I continued to pursue my daily routine which consisted of morning workouts at the gym including “spin” class.  Needless to say, I aggravated the whole situation. […]

- Vickie M, Rhode Island, United States
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