If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.
As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.
Sales & Deliveries Enquiries
Our hours of contact are: Australian time 9am-3pm Mondays – Fridays The current day and time in Australia is:
If calling from Australia: Phone +(61) 02 9567 8333 or +(61) 02 8068 9431
Returns Inquiries Please email to be issued a Return Authorization Number prior to sending any returns. Email: email@example.com
Medical Information Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.
Mailing Address MediWise Pty Ltd PO Box 197 South Hurstville, NSW 2221 Australia
Head Office ABN 14 088 815 178 MediWise Pty Ltd Connells Pont Australia
*Please note that we do not accept any payments or pick-ups from our head office location as this location is only for administration.
Real accounts by real people. Hear what they have to say!
Tendonitis or bursitis
I have been prescribed XXXXXXXX 750mg for my shoulder. Tendonitis or bursitis, my Doctor said. The anti inflammatory meds were working well until I moved some furniture for my wife and then the pain came right back with a vengeance I put a patch on my shoulder last night and was amazed when I removed […]
Virginia, United States
Bursa on knee
Dear Friends at MediWise, I had what a nurse practioner at St. Thomas’ Hospital in London called ‘that huge bursa’ on my right knee as a direct result of falling from the top of a railway staircase when the city was inundated with a snowfall and resulting ice. I received your patches the day before […]
London, United Kingdom
Bursitis in the shoulder and elbow
Hi I have had bursitis in my right shoulder for more than three years, after about 6 months of physio, I still have a lot of pain. About 1yr & 2 months ago I developed bursitis in the left shoulder and left elbow, which causes me to have very disturbed sleeps and I cannot sleep […]
Dear Toky (customer care dept.) “Wow”, I cannot began to tell you how “Wonderful” IT IS to finally have relief From such a painful ordeal!! I have used the OSMO Patch just twice, perhaps because it ruptured, it didn’t take as long for continue treatment to be SOOOOO EFFECTIVE, I AM so thrilled!! Please give […]
California, United States
To Toky, Customer care, I wanted to inform you that I’ve ordered more patches. My partner and I were totally amazed by this product. We have seen a significant difference in the size of his bursitis. It’s getting smaller after every use, and we both feel that having extra would be beneficial. It’s a shame […]
Hi there, I’ve been treating my cyst with Osmo patches for six nights now and the improvement in my condition is fantastic. It should be all gone after I finish the packet….
Toky, The patches finally arrived today. Thank you for your response to my email. We will continue to use the patches until my husband’s bursa finally resolves. We love your product and will recommend them to anyone that has bursitis issues. We also told my husband’s Doctor about the patches.
Kansas, United States
Swollen elbow almost half the size of a tennis bal
In early November, 2008, I was shocked when by chance I looked at my right elbow and saw that it had a swollen lump almost half the size of a tennis ball. I had no recollection of bumping it or otherwise causing damage to it and was really quite surprised because it was painless. That […]