Contact Us

If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.

As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.

Sales & Deliveries Enquiries

Our hours of contact are: Australian time 9am-3pm Mondays – Fridays
The current day and time in Australia is:


If calling from Australia: Phone +(61) 02 8068 9431

E-mail: sales@osmopatch.com

General Inquiries
E-mail: sales@osmopatch.com

Trade Inquiries
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Returns Inquiries
Please email to be issued a Return Authorization Number prior to sending any returns.
Email: sales@osmopatch.com

Medical Information
Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.

Mailing Address
MediWise Pty Ltd
PO Box 197
South Hurstville, NSW
2221 Australia

Head Office
ABN 14 088 815 178
MediWise Pty Ltd
Connells Pont
Australia

*Please note that we do not accept any payments or pick-ups from our head office location as this location is only for administration.

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Testimonials

Real accounts by real people. Hear what they have to say!

General Bursitis

Toky, The patches finally arrived today. Thank you for your response to my email. We will continue to use the patches until my husband’s bursa finally resolves. We love your product and will recommend them to anyone that has bursitis issues. We also told my husband’s Doctor about the patches.   

Carrie E
Kansas, United States
Baker's cyst

Hi Toky, how are you? I ordered the patch because I have a meniscus tear on my knees which allows fluid to build into a baker’s cyst. The cyst I have on my right knee is larger than the left. So bending my knees is very uncomfortable because of the pressure and can be very […]

Debra W
Alberta, Canada
Joint Pain

These are honestly the best pain patches of them all. I have tried 4 other brands before finding the OSMO Patch. They don’t get rid of the pain, but they certainly make things bearable.

Linda H
WA Australia
Elbow swollen up to the size of a golf ball

I was diagnosed with severe bursitis in my left elbow, and I saw an orthopaedist who attempted to aspirate it and also injected cortisone with absolutely no effect.

A couple of weeks later, he aspirated over 30 cc’s of fluid, and the next day all the fluid had returned. The only alternative offered was surgery, which he pointed out had limited success. That’s when I found your treatment and ordered an initial 10 patches, which greatly diminished the swelling. I re-ordered more patches to finish off the treatment, and I have absolutely no swelling or discomfort now.

I would unhesitatingly recommend your treatment to anyone with bursitis. The results are amazing; Regards Jim

Jim N
Florida, United States
Hip bursitis

I have been suffering from bursitis in my right hip since last August.

I saw your website and ordered 20 patches. I used a patch for 3 nights and didn’t notice much difference, and there was just a slight amount of fluid in the patches each night.

Last night I moved the patch a little and I couldn’t believe it this morning! The patch was soaked with fluid, so much that it was starting to ooze from the patch.

My hip felt much better this morning.

Thank you

Linda S
California, United States
Baker's cyst

Dear Toky,

Thank you for your answer. My cyst is on the medial ventral surface of my knee. I have been placing the patches directly on top of the cyst, although it cannot be seen, but I know where it is from the ultrasound studies and the pain.

I believe the area is healing and am very pleased with your product. I keep losing my cane and that is a good sign and means I am needing it less every day.

Thank you again.

Sincerely

Jackie H
Ohio, United States
Baker's cyst

Thank you for your excellent product.

First use was fantastic and after five times it had solved my problem of my swollen and stiff knee. I ordered another batch just to keep some extras on hand because from now on, I won’t do without them.

I have already recommended them to several people that have had similar problems. Thanks again for your wonderful product. I’m very grateful for the OSMO Patches.

Jeanine L
Texas, United States
Shoulder bursitis

Hi, Have been using the patches now for 6 days, just wanted to know how long to use them for. I imagined until the area no longer has any fluid on the patch, have had bursitis in shoulder for 5 weeks now, have had only a small relief so far, Cheers

Ingrid
United States
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