While the OSMO patch works well for many people, as with any treatment there will always be some people that regretfully our patches won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorisation Number (RA#) regardless of the reason.
The Return Authorisation Number (RA#) is obtained by emailing us atsales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorisation Number. As soon as we receive the balance of your un-used patches together with the Return Authorisation Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorisation Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Real testimonials by real people
Read their stories
★★★★☆
Baker's cyst
Hello.
The patches arrived. Thank you very much.
I have used 3 and they are very good. They certainly draw the liquid away from the back of my knee.
Thanks very much
★★★★☆
Baker's cyst
Dear Toky,
Thank you for your answer. My cyst is on the medial ventral surface of my knee. I have been placing the patches directly on top of the cyst, although it cannot be seen, but I know where it is from the ultrasound studies and the pain.
I believe the area is healing and am very pleased with your product. I keep losing my cane and that is a good sign and means I am needing it less every day.
Thank you again.
Sincerely
★★★★★
Hip Bursitis
Thank you so much for your reply,
My delayed response is also due to our holiday which, thanks to OSMO patch, was more comfortable!
I have recommended the use of these patches to several of my associates as I am very happy with the results.
Regards
★★★★★
Baker's cyst
I have used the patches for a week now and am happy to say that the swelling of my bakers cyst has reduced to the point of very little pain now.
I am so pleased that I will tell my consultant about the patches, and my daughter who is a holistic nutritionist. She will recommend them to her patients as needed.
I have ordered another 20 patches – just in case!!
★★★★★
Baker's cyst
Hello!
I am writing to sing your praises! I am not kidding. I was first diagnosed with a Baker’s cyst approximately three months ago. The pain became increasingly intense, so I finally made an appointment with an orthopedic surgeon. He explained that the cyst was most likely the result from a torn meniscus and that I would require surgery. In the meantime, my patches I had ordered arrived, so I had used five patches by the time I returned to the orthopedic surgeon for the follow up for my MTI. He did NOT find a torn meniscus and was amazed at how much more range of motion I had in my knee. He agreed “whatever is working, keep it up!”
I am 62 years old, quite active, practice yoga and exercise daily. I am currently planning to swim with the dolphins with my grandchildren next month instead of planning surgery, physical therapy, etc. THANK YOU!!
★★★★★
Elbow bursitis
Hi, I wanted to send you a testimonial on the patches.
I woke up one Saturday morning and saw a bulge on my elbow with fluid in there and decided to Google it. I learnt many people opted to drain it. That was not appealing to me at all!
I discovered the OSMO Patches and ordered them. After using the first 3 patches, I noticed my bursitis getting smaller. After the 9th it was almost gone, then totally gone after the 10th patch. Using your patches saved me from having a doctor drain the fluid…thanks!!!
If I know of anyone with bursitis I will be sending them to you ASAP!
★★★★★
Hip bursitis
Hi Toky,
I have received my patches and used one last night on my hip. It’s an absolute miracle!!
I have been suffering on and off for 3 years with Bursitis on my left hip. My GP has given me cortisone injections and anti-inflammatories, both of which have given some relief but not lasted and certainly not to this effect. I am due to have physio in the near future also.
I appreciate it has not cured the cause, but at least now I can work on that without the constant pain, and worse off all the lack of sleep.
A big thank you
★★★★★
Bakers Cyst on the knee
I hurt my knee quite severely when out bushwalking in the Mt Mitchell National Park. I hadn’t been doing much strenuous walking and on the way down I got a nasty pain in my knee.
My doctor told me I had a Bakers Cyst on the knee. I found your website and the OSMO Patch sounded like a good idea and I ordered it. It arrived within seven days of placing the order and it relieved the pain overnight. I find if I use the patches for three nights (until it’s dry) I have no pain for several weeks.
I like it because it’s a natural non-invasive treatment and above all it works. I don’t like taking pills and anti-inflammatory medication and prefer natural methods over drugs.
Real accounts by real people. Hear what they have to say!
★★★★☆
Hello,
I have used your patches for my baker’s cyst. I started a while back, stopped, and found the cyst increased in size.
I have now been using it again for 1 week and the discomfort of it is considerably reduced.
The patches give such good relief
★★★★★
Hi Toky,
I am amazed at how fast this patch worked! I felt relief the very next morning, all the stiffness having gone and I was able to walk up and down the stairs much more easily.
Thank you so much for all your cooperation in sending a second package. Since I have so many patches now, I am going to spread the word around for you by photocopying the instructions and giving the patch to people with bursitis. My physiotherapist and massage therapist will be one of them.
Thank you once again.
Forever indebted!
★★★★☆
Danniel Jacques has made the world a better place for those of us that end up with too much synovial fluid – thank you very much!!!
I had my first Bakers Cyst about 10 years ago and unfortunately the left over patches are a bit past the used by date to treat the one I developed Tuesday night at tennis. Can’t wait for my order to arrive.
My son is a Dr in London and I asked if he had had much to do with bakers Cysts and he said yes = crazy sportsman too who’s had far too many serious injuries. He said go and see the local sports med doc but I said I will be using OSMO Patches again.
★★★★★
Hi,
I had a sore hip muscle at the back of my hip. The Dr. said we will drain the fluid out then give you a Cortisone shot. I said no way my hip was so sore it was painful sitting and going up stairs.
I ordered your patches and the first night they came I applied it, the next morning the powder was hard, I guess from being wet. As soon as I stood on it, no PAIN, I woke up my wife and said it works.
It is still a little sore, when you sit. But it’s 99% better.
