While the OSMO patch works well for many people, as with any treatment there will always be some people that regretfully our patches won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorisation Number (RA#) regardless of the reason.
The Return Authorisation Number (RA#) is obtained by emailing us atsales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorisation Number. As soon as we receive the balance of your un-used patches together with the Return Authorisation Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorisation Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Testimonials
Real accounts by real people. Hear what they have to say!
Baker's cyst
Ok, I have an arthritic knee from playing American football and having an operation when I was 18. Going to a doctor to have it drained would cost me well over $220. I know that I will need to get this knee replaced sometime in the near future and you can only do this one time, so it is in my best interest to find a way to prolong the knee replacement.
I tried the OSMO Patch about 1-2 years ago, thinking it may be a gimmick, and it was no gimmick because it works. The pressure on my knee is lessened by morning and I can move around a lot better. I’m health conscious, watch what I eat, go to the gym 3-4 times a week and of course I work. It is important to be open to alternatives instead of the ‘give me a pill’ attitude that most of the public has. As individuals, we have to realize that we, not someone else, are the most interested in our own health.
Thank you
Mike M
Wisconsin, United States
Knee swelling and Pain
Hi Jasmine, After several years my wife finally tried your patch…she is a convert. Thanks for your continued help.
Don C
FL, United States
Bursa on elbow
Hi, I want to add to your list of testimonials my experience.
I developed a bursa on my right elbow by supporting a heavy motor which was the size of a tennis ball. I was attracted by your lists of results and tried 10 patches. The bursa reduced in size to perhaps a golf ball, Determined to follow through, I bought 10 more and continued treatment.
It has now disappeared completely and not returned. I have little doubt your patches worked the miracle on my elbow and heartily endorse their claims to fame.
Jim K
Lancashire, United Kingdom
Baker's cyst
Dear Sir or Madam: I purchased the OSMO patch several weeks ago and just started using them 4 days ago for my Bakers Cyst behind my knee. I must admit I was very skeptical but I have noticed a change and less swelling in the area behind my knee. Thank you
Karen B
Illinois, United States
Baker's cyst
Hello, Thanks very much…. This order is my second one…. I developed a Baker’s cyst (I think) behind my left knee, jumping up and down hard on a truckload of brush I was trying to compact…. I’m 67 years old, and the next morning, I had pain behind my knees, then a large egg behind […]
Sam E
California, United States
Hip bursitis
Hi, My 81-year-old mother has been suffering from hip bursitis for several years.
She got some relief from regular corticosteroid injections. However, the last time she had this treatment, the injection was not carried out properly and she was in agony for several days. Consequently, she has been frightened to receive this treatment again, and the pain was getting progressively worse. She had not been sleeping and could not walk far.
I found the OSMO website and thought I’d give it a go. My mum has just completed the first course of 10 patches, and she has a completely new lease of life. It really is amazing how quickly this treatment has had an effect. She has been sleeping much better and walked further at the weekend than she has for many months. I have ordered a further 20 patches. Many thanks.
David P
Glasgow, United Kingdom
Bakers Cyst on the knee
I hurt my knee quite severely when out bushwalking in the Mt Mitchell National Park. I hadn’t been doing much strenuous walking and on the way down I got a nasty pain in my knee.
My doctor told me I had a Bakers Cyst on the knee. I found your website and the OSMO Patch sounded like a good idea and I ordered it. It arrived within seven days of placing the order and it relieved the pain overnight. I find if I use the patches for three nights (until it’s dry) I have no pain for several weeks.
I like it because it’s a natural non-invasive treatment and above all it works. I don’t like taking pills and anti-inflammatory medication and prefer natural methods over drugs.
Gabrielle W
QLD, Australia
Baker's cyst
Hello! I am writing to sing your praises! I am not kidding. I was first diagnosed with a Baker’s cyst approximately three months ago. The pain became increasingly intense, so I finally made an appointment with an orthopedic surgeon. He explained that the cyst was most likely the result from a torn meniscus and that […]
